Operations Associate: Golden Bike Shop


Golden Bike Shop, the Front Range’s foremost dealer of premium mountain bikes and mountain bike gear has an immediate opening for a full-time, year-round, Operations Associate.

The Operations Associate works with the Operations Manager to support the sales and service teams and ensure they can provide efficient, consistent, and high-quality customer experiences to our guests.

Primary responsibilities include:

-Shipping and receiving
-Vendor relations
-Inventory control
-Inbound customer contact by phone and email
-Problem-solving/firefighting in support of the sales and service departments

Desired qualifications:

-Prior specialty/outdoor retail experience required
-Bike shop experience strongly preferred
-Ideal candidate has prior experience with purchasing/inventory control.

-Proficiency with Microsoft Office and/or Google apps equivalents and familiarity with retail -POS/inventory management software required
-Strong Excel/Sheets skills strongly preferred
-Ideal candidate will have prior experience utilizing the back end of Lightspeed POS

-Candidate must have exceptional written and verbal communication skills
-Candidate must have exceptional customer service skills
-Candidate must be able to collaboratively problem-solve in a fast-paced work environment

-Ideal candidate will have a deep knowledge of cycling and cycling technology, particularly with regard to modern, high-end, full-suspension mountain bikes
-Prior mechanic experience a plus

Compensation and benefits:

-$16-$18 per hour depending on qualifications
-Health insurance
-Paid time-off
-Access to industry discounts and deals through the bike shop and our ski/mountaineering sister shop
-Access to our extensive fleet of premium demo bikes
-GBS is closed every Saturday so you can go get your shred on

If you want to be part of a fun, professional, and highly effective team, email a resume, a cover letter, and a picture of you having fun outside to apply@goldenbikeshop.com and fill out our online application at https://www.goldenbikeshop.com/about/employment/ .

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