Bicycle Recycling Coordinator: University of Colorado

The Environmental Center welcomes applications for a Bicycle Recycling Coordinator. This student services professional engages students on issues related to sustainable transportation under supervision of the CU Environmental Center’s Assistant Director of Sustainable Transportation.

The primary duties are to coordinate the bike impounding (~500 bikes) and refurbishing operations (~100 bikes), semester rental program, and outreach programs. The program coordinator is responsible for designing, executing, and adapting all processes and procedures of all programs overseen, and operates with general autonomy. This position supervises 10-13 student employees and is responsible for hiring, training, and overseeing all program employees. It is the responsibility of the coordinator to manage ~1,350 racks on campus by scheduling impounds and removing abandoned bicycles. Additional responsibilities of the program coordinator include communicating with CU Boulder students and staff throughout the impounding process, organizing of the annual CU Bike Fest, organizing and executing annual summer storage program, maintaining the program’s workshop space and the stock of supplies, assisting in the implementation of new services which are aimed at reducing theft and the number of bikes abandoned on campus as well as teaching educational programming, perform lock cutting services on campus and maintain campus repair stations, and assist with other Environmental Center Bike Programs.

Who We Are
Founded in 1970 by students, The Environmental Center is the nation’s longest-standing, largest, and most accomplished student-led center of its kind—and one of the six original CU student government centers.

The Center supports the educational mission of the University by providing information on sustainability issues to students, faculty, staff, and the community.  The Center provides direct services to the University community, including the recycling program, the student bus pass and bicycle programs, and energy conservation and renewable energy programs.  The Center engages in the community with the environmental justice and earth education programs, and by sponsoring educational events.

What Your Key Responsibilities Will Be
– Coordinate Bicycle Impound Program
– Manage removal of abandoned bicycles through regular bike rack inventories and tracking.
– Maintain bicycle impound database that is used by Parking and Transportation Services and the CU Boulder Police Department.
– Work directly with construction project manager to schedule, bill, and impound bikes from racks which need to be removed due to construction.
– Hire, train, and schedule student employees to assist with impound process, and delegate certain responsibilities to them.
– Coordinate with bicycle owners to have bikes released to them.
– Organize and store bikes for the appropriate holding period. After holding period process, evaluate each bicycle and determine if it should be donated, recycled, or refurbished.
– Establish and build relationships with outside organizations to donate excess bikes to.
– Field complaints from CU affiliates and coordinate with them to remove abandoned bikes and bikes blocking ADA access.
– Purchase and stock all supplied needed, be accountable for all power tools, and ensure safety protocols are followed.
– Oversee warehouse storage space, ensuring good organization, cleanliness, and safety.
– Prepare and Organize Annual Bike Fest
– Promote sustainable mobility by providing affordable bicycles for CU Boulder students and staff.
– Oversee and train student employees to refurbish impounded bicycles for the sale.
– Maintain ample shop supplies and order parts for bikes which are being refurbished at the warehouse.
– Oversee general warehouse operations and create policies for student employees to follow as part of the repair process, warehouse maintenance, and general program procedures.
– Be accountable for use of space in the warehouse and all tools used in the refurbishing process.
– Check repair work done by employees then appropriately price and register refurbished bikes for sale.
Schedule staffing for the event.
– Work with the Assistant Director of Sustainable Transportation (ADST) on planning and organizing the event and run the event day of.

– Coordinate Outreach Program
– Work with the ADST to staff and execute outreach events such as Bike to Work Day, dismount zones, and Commuter Appreciation Stations.
– Hire, train, and manage Bike and Bus Ambassadors.
– Oversee rack surveys, which are conducted by Bike and Bus Ambassadors.
– Assemble and maintain outreach/promo supplies and materials.
– Create a weekly schedule of dismount zones, bike surveys, and other events for program employees.
– Track all outreach work performed by employees to ensure outreach goals are met.
– Oversee program in coordination with police to contact and inform students of best locking practices to prevent theft on campus.
– Work with the ADST to create and implement new outreach events.
– Attend meetings of the Pathways Safety Committee and give updates to CU affiliates on matters related to bike and pedestrian safety programs.
– Ensure student employee work is carried out and executed with a high level of quality.
– Organize, staff, and run the summer bike storage program.
– Work with Res Life to promote the event to students in residence halls.
– Semester Rental Program
– Oversee all rental operations of 150-175 bikes. This includes managing all warehouse operations; rental fleet maintenance and quality control, keeping the warehouse stocked with supplies, scheduling of warehouse employees, arranging the proper disposal of bikes to be removed from the fleet, and assisting when needed with customer service issues.
– Prepare for annual rental drive by ensuring an inventory of bikes, performing quality checks on the work of student employees, and transporting them to main campus.
– Staff and run the rental drive during move-in week.
– Act as the point of contact for students and parents in the rental process.
– Hire, manage, and train semester rental employees to follow established work processes and procedures.
– Maintain the rental database which includes customer, bicycle, and financial information for accuracy.
– Work directly with the UMC Finance office to ensure rental fees, and deposits are quickly and accurately processed.
– Education and Marketing
– Communicate with students on behavioral change towards sustainable mobility.
– Incorporate community based social marketing (“CBSM”).
– Schedule, promote, and instruct bike safety, maintenance and commuting skills classes based on the guidelines from the League of American Bicyclists.
– Expand and update educational programming to make it more inclusive and in line with division goals.

What You Should Know
Some work, though not regularly, is required on evenings and weekends.

What We Can Offer
The salary range for this position is $45,000 – $55,000.

Benefits
The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

What We Require
Bachelor’s Degree, or equivalent combination of education and experience.
At least two years of experience with bicycle repairs.
Ability and willingness to work flexible hours.

What You Will Need
Competency with various bike related repairs.
Basic computer skills using google forms, email, databases, and web based rental software.
Strong interpersonal and communications skills, ability to represent organization in a professional manner, ability to foster student involvement and engagement.
Consistently maintain high levels of customer service in a fast paced work setting.

What We Would Like You To Have
Experience supervising and training bike shop/outdoor industry employees.
Experience with marketing, outreach, and educational programs related to cycling.
League Cycling Instructor (LCI) certification (or ability to become certified within 1 year of hiring) to maintain campus League of American Bicyclists Bike-Friendly Campus certification.
United Bicycle Institute (UBI) certified technician (or ability to become certified within 1 year of hiring).

Special Instructions
To apply, please submit the following materials:
1.      A current resume.
2.      A cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the position.

You will not be asked to upload references at this time.
Posting Contact Name: Boulder Campus Human Resources

Please visit this link to apply:  https://jobs.colorado.edu/jobs/JobDetail/Bicycle-Recycling-Coordinator/12636

The University of Colorado is an Equal Opportunity/Affirmative Action employer

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