May 6, 2011
Contact: Chris McGee, Executive Director firstname.lastname@example.org
Dear ACA members-
The ACA, under the direction of Chris McGee, Executive Director, and Bill Barr, President of the Board of Directors, has decided to temporarily suspend use of the timing system as of today. The two exceptions to this suspension are KHMTT and the John Stenner Memorial State Time Trial (please see below).
Firstly, I want to thank everyone for working together in the last month to implement the system. We have experienced a great level of cooperation and understanding from our members, but it is not fair on any of us to continue in this current course of action. I apologize for the abruptness of this decision, but after Koppenberg and KHMTT this week, a decision had to be made.
Why? We are having significant problems with the system, and have not received the necessary equipment and technical support from our vendor to solve the problems. Please trust me - it is not for lack of effort on our part. Due diligence was given during the search for the system and vendor, and testing at a cross race last fall was a huge success. Despite the ACA's best efforts, the system still has significant issues to be addressed.