Retail Store Manager – Bicycle Village – Aurora, CO

Job Description: Store Manager: Full-Time, Year Round. Specialty Sports Venture (SSV). Aurora, CO.

Vail Resorts' retail and rental operations are conducted through Specialty Sports Venture (SSV), a majority owned subsidiary. SSV operates over 160 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Denver’s Front Range and the San Francisco Bay Area.

The role of the Store Manager is to manage the sales, rentals, staff, and operational and merchandising functions of the store to attain maximum profitability, productivity, and a world - class guest experience.

Job Responsibilities:
- Generate sales, and demonstrate and maintain a professional standard of guest service
- Evaluate sales trends and create methods for sales growth
- Manage inventory control and meet or exceed inventory goals
- Role model and administer company policies and guidelines
- Recruit, hire, train, coach, and maintain a quality core staff
- Enforce company cash handling policies and procedures, and other loss prevention policies
- Provide training resources in POS, product knowledge, guest service, resort information, and sales
- Conduct performance appraisals for and coach development of staff on a regular basis
- Maintain all company paperwork according to policies and standards
- Communicate ideas or issues with the Regional Manager
- Manage operational budget
- Remain current on new industry products and trends, and demonstrate knowledge of products
- Be energetic, motivated, and possess the ability to multi-task

- 3+ years of retail experience, preferrably in a bike shop
- 2 years of management experience
- Experience in the bike retail and service field
- Proficient in Microsoft Office applications
- Ability to provide exceptional customer service
- High school diploma or equivalent
- English fluency
- Excellent written and verbal communication skills
- Self-motivated with the ability to multi-task
- Ability to work a flexible schedule; including nights, weekends and holidays

Preferred Skills:
- Experience with rental and retail POS systems
- College degree

As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

Some of the benefits include:
Medical, Dental, Vision and Prescription Drug plans
401 (k) Retirement Plan
Free ski and snowboard pass to our world-class resorts
Employee discounts at our retail stores; including bikes and parts
Employee Assistance Program (EAP)
Auto, Home and Pet Insurance
Excellent training and professional development

APPLY ONLINE - Reference Job Code: 28164

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