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  • Community Bike Shop Manager - Community Cycles
    Post date: Thu, 03/15/2012 - 10:16
    Body:

    Responsibility Statement
    The Community Cycles Shop Manager oversees the day?to?day logistics and quality control of the community bike shop. The position is responsible for volunteer, customer and client management, retail sales and inventory.
    Reports To: Executive Director Essential Functions
    Shop Operations
    - Manage, train and develop team of facilitators (high level volunteers).
    - Support the EAB program with bikes and other shop resources
    - Along with volunteers, ensure the shop is maintained in a clean, safe manner at all times.
    - Ensure adequate coverage of all shop positions and shifts to ensure consistent service throughout
    stated shop hours.
    - Recruit and help train dedicated volunteers as shop leads and front desk volunteers.
    - Oversee initial store construction and ongoing maintenance of retail space
    - Ensure completion and quality of work done; ensure that all phone calls, requests, and questions are
    addressed properly and in a timely manner.
    Administration
    - Maintain, organize, and update office files and records.
    - File invoices, statements, timesheets, and fiscal reports in an organized fashion.
    - Maintain Operations Metrics Report.
    - Prepare and submit monthly reports and problems/suggestions to the Executive Director.
    - Implements procedures to protect the shop's assets.
    - Ensure retail space is stocked and in an organized, clean state at all times.
    - Ensure shop van is in running order at all times.

    Retail
    - Responsible for achieving Retail Sales and Gross Margin targets.
    - Conduct price surveys to keep price book and service menu up?to?date and maintain pricing inventory
    knowledge.
    - Responsible for Retail merchandising and marketing.
    - Ensure parts and materials are stocked at all times.
    - Work with Head Mechanic to place orders with vendors for both stock and special orders.
    - Develop and maintain strict inventory control; inventory to be taken once per quarter.
    - Ensure retail space is stocked and in an organized, clean state at all times.

    Experience/Education
    - Non?profit experience preferred
    - Minimum two years retail experience required
    - Minimum one year management experience preferred
    - Minimum one year formal supervision of staff and/or volunteers
    - Bike shop experience preferred
    - Experience with marketing and retail merchandising preferred
    - Current knowledge of a wide variety of bike types, accessories, tools, etc.
    Supervision

    Daily supervision of paid mechanics and other employees Daily supervision of clients, volunteers and interns

    Knowledge, Skills, Abilities
    - Advanced supervisory and management skills
    - Basic understanding of volunteer coordination
    - Proficiency in windows?based computer software programs
    - Solid oral and written communication skills.
    - Experience with budget tracking, cash handling and inventory control
    - Ability to plan, coordinate, and implement classes and workshops
    - English/Spanish bilingual preferred

    Equipment
    - Personal Computer
    - Cell Phone

    Physical Effort Required
    - Regular lifting of 50+ pounds
    - Ability to climb ladders and stairs.

    Compensation
    The Community Cycles bike shop manager is a full time position, compensation is $13?$15 per hour based on experience. Benefits ? Eco Pass, no other benefits, at this time.

    TO APPLY FOR THIS POSITION
    If you would like to apply for this position please copy and paste your resume into the body of an email and attach it as a pdf to an email to resume "at" communitycycles.org

    Resumes will be accepted through March 23

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