Bike Service Technician - Breckenridge Sports

Bike Mechanics are responsible for assisting in store service operations, to expertly provide quality tune-ups and repairs, building bikes and offer a world-class customer experience, contributing to the success of the team and the entire company.

Key Responsibilities and Accountabilities:
- Interface with the customer to assess service needs
- Inspect, repair, and service customers' bicycles
- Assist in generating bike and accessory sales
- Complete accurate work order paperwork and prioritize work orders in an expedient manner
- Serve as a knowledgeable resource to customers
- Demonstrate a professional standard of customer service
- Remain current on industry products and trends, and demonstrate knowledge of products
- Protect company assets through loss prevention techniques
- Communicate with store management to achieve a seamless customer experience and maximize profitability

Job Requirements:
- Ability to build all levels of bikes from the box to a safe, ride ready bike
- Ability to stand and move in an active, team-oriented environment for extended periods
- Ability to communicate fluently with co-workers and guests in accurate spoken and written English
- Minimum of 1 year bike mechanic experience in a retail store
- Previous experience with various bike components, service tools, and machinery
- Basic computer skills
- Commitment to exceptional customer service
- Ability to work a flexible schedule; including nights, holidays and weekends

Compensation: starting at $10.00 per hour, dependent upon experience.

As a SSV / Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

Some of the benefits include:
- Seasonal Health Insurance plan
- 401 (k) Retirement Plan
- Free ski and snowboard pass to our world-class resorts
- Retail discounts at our stores
- Employee Assistance Program (EAP)
- Auto, Home and Pet Insurance
- Excellent training and professional development



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